PaktBags Reviews

Paktbags.com offers a range of travel gear with prices that reflect their commitment to quality and sustainability. The Everyday 3L Sling is priced at $95, while the Travel Backpack, which is a part of their ultimate carry-on system, has a starting price of $325. The Pakt One Travel Duffel is available for $285. Customers can also take advantage of savings by building their own travel system, with discounts of 10% off orders of $400 or more, or 20% off orders of $650 or more. These prices are indicative of the company's focus on providing durable and functional travel solutions for conscientious consumers.

Paktbags.com is renowned for its performance travel gear, with the Travel Backpack and Everyday Carry Collection being particularly popular. The Travel Backpack stands out with its new features, materials, and hardware, allowing customers to build a travel system tailored to their style. The Everyday Carry Collection is designed to be the perfect personal item or day bag for travel. For those seeking customized gear, Paktbags.com offers custom embroidered bags and engraved accessories. Their commitment to environmental and social responsibility is evident in their product development and business practices.

For Paktbags.com, any unused products are eligible for a return within 30 days of receiving the item. A $15 processing fee will be applied to the order. Closeout and pre-traveled gear are final sale items and not eligible for return. To initiate a return, customers can visit the Returns & Exchanges page on the website. As for the shipping policy, most orders are processed within 1-2 business days and shipped according to the delivery method selected at checkout. The shipping facility operates from 9 am - 5 pm ET, Monday through Friday. Orders placed over the weekend, after 5 pm, or on a holiday, will ship the next business day. Paktbags.com ships to over 40 countries worldwide.

To contact Paktbags.com for more information, customers can email the community support team at studio@paktbags.com and expect a response within 12 hours during weekdays. For immediate assistance, there is an option to text at (888) 680-2543 or call at (888) 241-0250. The customer service team is available to discuss product care, answer questions, and provide travel recommendations.

For payment-related inquiries at Paktbags.com, reach out via email to studio@paktbags.com where the community support team, including Elizabeth, Trina, Alia, or Cece, will respond within 12 hours on weekdays. Alternatively, for immediate assistance, text at (888) 680-2543 or call (888) 241-0250.

The main material of PaktBags bags has a Durable Water Resistant coating, which prevents water from pooling or collecting. However, water could get into the bag through the zippers and seams. To ensure your belongings are safe and dry, they recommend using an optional rain cover. Nonetheless, they advise you not to submerge the Pakt Travel Backpack in water.

Most people only need one pair of straps, which is what you received. However, for those who want additional pairs of straps, PaktBags offers them for purchase on their website.

No, PaktBags recommends hand-washing all components of the kit to keep them in the best condition.

For US orders, you can start the exchange process by visiting https://pakt-inc.happyreturns.com/. If you have an international order, send the company an email at studio@paktbags.com, and they will work with you on the exchange process.

If you are not completely satisfied with your purchase, unused items from paktbags.com can be returned within 30 days of receipt.